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White page

FW
I'm using JLex360 on a website based on Joomla!2.5.x. When the plugin is activated the website (better: the content with the code) I'll just see a white website... all other pages are working fine, just these one site will not work...

3 replies

JLexArt
Hello,
Possible causes are:
- Directory path is not correct.
- The structure you use is invalid. [No space, no special tag HTML]
If the problem is still not resolved, please contact us via Facebook (http://www.facebook.com/JLextension). We will help you!
FW
Hey there,
the path is still correct and there are no html-tags in use.
BUT the plugin-code is inside of another code (magictabs).

I tryed to remove the magictabs code... the resault is the same... white page... :(
When I replace the folderpath with a wrong path the page will be loaded correct, but without the 360 degree view ;)
FW
Solution:
Filename-Extensions should be "jpg", NOT "JPG" :-)

TANK YOU FOR YOUR HELP!!! :-)
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