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Alex reviews can not connect the server

Kelly Rojas-Diaz
I installed te component and when i tried to get the license it show me the next message:

"our server don't allow connect to our site. Please contact us to help."

Please, i need this extension to work properly ASAP.

Thanks

Kelly DIaz

3 replies

Victor
Hello Kelly,
You can refer your issue at here: http://jlexart.com/discussions/your-server-don-t-allow-connect-to-our-site-please-contact-us-to-help
Please open a ticket (http://jlexart.com/support), our team will manually activate help you. :)
I did everything in the discussion referred, went to the php.ini file and changed the line:

allow_url_fopen = Off

to

allow_url_fopen = On

restarted the apache server. The component still isn't working.

I also reopen a ticket.
Victor
I responsed your ticket. :)
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Product Changelogs

JLex Review 6.4.7
# Fixed login with Facebook.
# Fixed the issue of being unable to retrieve a user's profile picture on Facebook.
# Fixed known bugs.
JLex Comment 3.6.1
^ Integrate the Finder (Smart search) plugin.
# Fixed login with Facebook.
# Fixed the issue of being unable to retrieve a user's profile picture on Facebook.
# Fixed a bug related to editing comments in the front-end.
# Fixed bug "Jump to comment is broken".
# Improved the data structure.
JLex Block 6.1.7
# Fixed known bugs.
# Updated GEO servers.
JLex Review 6.4.1
# Improved template.
# Fixed missing translation errors.
# Fixed field data type errors.
# Fixed known minor bugs.
Youtube Feed Pro 6.0.5
# Fixes the issue of thumbnails not loading.
JLex Review 6.3.7
^ Integrated Finder plugin.
# Fixed known bugs.
Youtube Feed Pro 6.0.4
# Redesign themes
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# Dark Mode in the admin section
# Support for changing thumbnail size.
# Compatible with Joomla 5.4.x and 6.
✨ All extensions are now fully compatible with Joomla 5.4.x and 6.
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