Zen mode 18:44:17

It is currently our zen mode where we get some rest so that we can come back to work feeling refreshed the next day and assist you with your issues. Some answers may already be available on our documentation.

Official support hours are from 8:30AM — 5:00PM Monday to Saturday (GMT +7)

Release JLex Comment 3.6.1 👏

YouTube FeedPro is not working

Hi!

I just bought the module, I've installed it and I'm trying to embed the module on an article and the blue loading circle keeps spinning and I have waited like 15 minutes and nothing happened.

Could you help me, please?

thanks.

4 replies

Victor
Thank you. Now I can access to your site :D.
I checked your site, below are the reasons why this module is not running:

1. When use syntax {loadmoduleid...} in article, you should set Module Assignment is On all pages. 

2. IMPORTANT FOR HOSTING: This module will send request to Youtube server so you need turn on allow_url_fopen in PHP setting. Currently, it is turned off, you can check it on System > System Information > PHP Information.
=> You should ask HostGator team, they will help you. One more thing, I see your website is slow, you can increase Memory for PHP to improve it. HostGator can help you do that.

3. The Youtube playlist PLtlX9YDriqfhOHfsmPTrZli1mb2vl1I_m not found or empty. You should add video into this playlist or check ID of playlist.

After module is saved, you must access to System > Clear Cache > Delete All.

Hope can help you!

Best regards,
Victor Nguyen.
Victor
Hi,
Could you give me your site access for checking? And page where you place this module. Our team will help you soon :).

Best regards,
Victor Nguyen.
Victor
Hi,
I tried access to your site with info you given but not success. The system response message "Username and password do not match or you do not have an account yet."
Could you help me check it again?

Best regards,
Victor Nguyen.
Cool! Thanks! Now it's working properly!
@Victor is wrote at 2019-06-21 01:18:13
Thank you. Now I can access to your site :D. I checked your site, below are the reasons why this module is not running: 1. When use syntax {loadmoduleid...} in article, you should set [b]Module Assignment[/b] is [b]On all pages. [/b] 2. IMPORTANT FOR HOSTING: This module will send request to Youtube server so you need turn on [b]allow_url_fopen[/b] in PHP setting. Currently, it is turned off, you can check it on [b]System > System Information > PHP Information[/b]. => You should ask HostGator team, they will help you. One more thing, I see your website is slow, you can increase [b]Memory for PHP[/b] to improve it. HostGator can help you do that. 3. The Youtube playlist [b]PLtlX9YDriqfhOHfsmPTrZli1mb2vl1I_m[/b] not found or empty. You should add video into this playlist or check ID of playlist. After module is saved, you must access to System > Clear Cache > Delete All. Hope can help you! Best regards, Victor Nguyen.
Reply to

Product Changelogs

Product Changelogs

JLex Comment 3.6.1
^ Integrate the Finder (Smart search) plugin.
# Fixed login with Facebook.
# Fixed the issue of being unable to retrieve a user's profile picture on Facebook.
# Fixed a bug related to editing comments in the front-end.
# Fixed bug "Jump to comment is broken".
# Improved the data structure.
JLex Block 6.1.7
# Fixed known bugs.
# Updated GEO servers.
JLex Review 6.4.1
# Improved template.
# Fixed missing translation errors.
# Fixed field data type errors.
# Fixed known minor bugs.
Youtube Feed Pro 6.0.5
# Fixes the issue of thumbnails not loading.
JLex Review 6.3.7
^ Integrated Finder plugin.
# Fixed known bugs.
Youtube Feed Pro 6.0.4
# Redesign themes
# Optimize source code (reduce 35%)
# Optimize processing time
# Dark Mode in the admin section
# Support for changing thumbnail size.
# Compatible with Joomla 5.4.x and 6.
Flash Sale Banner 1.1.2
# Compatible with Joomla 5.4.x and 6.
See more
✨ All extensions are now fully compatible with Joomla 5.4.x and 6.
Sign in to your account

Use your social accounts to sign in