How and when can I download the product after purchase?
After the payment process you can instantly download the product from the File manager section.
In addition, we will send you an email receipt with all order and download information, so you can check back any time in the future.
I have paid for my order but not yet accessed to download
Normally, your order will be created automatically upon receipt of a successful payment. There are some cases that your payment is NOT SUCCESSFUL and we have to review and process download information manually
Please Contact Us with a proof of payment (Payment Receipt or Order number) in Inquiries and Payments section
Can I modify the source code of product?
Yes, you are authorized to make any modifications to achieve your desired intention. All codes are open for modification if you need.
How do I get product updates?
You can download the latest version of the product in the File manager section.
Now I have bought the Basic plan. Can I upgrade to Professional or Unlimited plan then?
Yes, you just need to pay the extra money. You should contact us before peform the task.
Can I resell JLexArt products?
No. While you have all the freedoms of the GPL to use our products for any project, even commercial ones, you still cannot claim our copyrighted works as your own to sell or resell on our behalf.
May I give you a call if I face any difficulties?
Sorry but we do not provide any other means of support apart from our email and helpdesk system.
Is the source code encoded or encrypted?
No. All of our products are licensed as GPL and we do follow the restrictions that are set by the license. We do not encode or encrypt the source codes of our products. Basically you will get a full 100% source code.
Can I still download after my subscription period is expired?
Once your subscription is expired, you will no longer be able to download the latest products. You may still use the older releases which you have downloaded earlier on without any restrictions.
I have another question that is not listed here!
If you couldn't find answer for your question here, feel free to Contact Us. We will get back to your as soon as we can.